Resources > Who is Method IT and why should your business choose them to be your managed IT provider?

Who is Method IT and why should your business choose them to be your managed IT provider?

Who are Method IT

Choosing your perfect managed IT services partner to support your business effectively, and honestly, can seem like a daunting task. In every town or city there are many IT support and managed services providers, just a simple google search for ‘IT Support providers near me’, and you’ll be faced with a rather large list.  So, who are Method IT, and why should you consider us as your Managed IT Support Partner? 

Firstly, let’s introduce ourselves: Method IT was established in 1997 as a strategic managed IT provider, and we pride ourselves on delivering an unrivalled level of managed IT support to our clients. Our team members are cherry-picked for their skills, personality and efficiency, and our services are delivered with the best-in-service suppliers and partners.

Our business IT services include: 

  • Cyber security, 
  • Systems management,
  • Cloud solutions, 
  • Business communications, 
  • IT infrastructure and more.  
     

We support the IT requirements of businesses in and around the Southeast of England, including Southend, Chelmsford, Colchester, Ipswich and surrounding areas. 

The Method IT Approach to IT Support Services 

Our approach to IT Support is consultative, for many businesses, off-the-shelf systems simply won’t be of any benefit, your IT solutions should be as unique as your business, and we know that. Your IT solutions will be chosen to provide solutions to your specific needs. We offer 24/7 support ensuring access to our many knowledgeable experts and have a dedicated client area accessible from our website.   

We work closely with our clients to determine a purpose-built strategy tailored to their industry, location and development plans, and we’ve introduced business IT support packages that will progress alongside their company growth. Whether your business is;

  • embarking on its first IT strategy,
  • looking to implement additional services such as - remote working, cloud solutions or cyber security training,
  • or, if your entire IT stack requires an overhaul, we can help.
     

Our extensive IT support service helps many businesses, in numerous sectors across the South East, to achieve their vision.  

We’re very proud of the service our team provides, so much so, that our Service Delivery KPI’s are featured on our home page, our monthly average CSats (Client Satisfaction Scores) are 98.50%+ above, and our average time to answer a client ticket is just over 5 seconds.  

We train our technical team well, and choose personable, efficient, and effective staff members, with proven skills, superb work ethics, and great personalities. Our skilled technicians are invested, knowledgeable and committed to delivering a high standard of support services to all our clients.  

It’s the Method IT promise to work as an extension to your business, to ensure our teams understand how you work and know all your business needs, procedures, tech, and strategy. In order to ensure we meet, and even exceed your IT requirements, we take great care to proactively manage our clients’ needs and anticipate any future requirements. 

We’ve been delivering ‘London Level’ IT support in the South East of England for over 25 years, so, if you’d like to know more, please get in touch.  

Learn more about how the Method IT technical team can deliver perfect IT support to your business, please do get in touch, we’re more than happy to discuss your IT service requirements. 

We'd love to hear from you if you'd like to know more.


 

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