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Co-Managed IT Support Services in Essex and the South East
Whether your in-house IT team is overworked or needs specialist assistance for an IT project, we’re here to help. At Method, we offer a flexible, scalable co-managed IT service that meets your in-house team’s unique needs. With extensive experience working alongside in-house teams of all sizes, you can trust us to provide the advice and support your team needs to thrive.
We provide unlimited remote IT support to businesses in Southend. Raise a ticket any time of the day or night and one of our expert IT support engineers will provide almost instant assistance via phone, email or live chat. There’s a good chance they’ll resolve your issue immediately, too.
When an issue or network problem can’t be resolved remotely, we provide on-site IT support wherever your business is based in Southend. We’ll act as an extension of your business or work alongside your in-house experienced team — either way we’ll work hard to get your issue resolved.
We don’t wait for your phone call to get started with our Southend IT support package. We constantly monitor your IT systems and landscape to detect potential threats and look for opportunities to minimise risk.
We tailor every part of our Southend IT support to your needs. Whether you are one of Southend’s business leaders or a budding startup, we’ll create a tailored IT strategy that helps you meet your business goals.
If you already have an in-house IT team in Southend, we’re happy to provide all of the support they need. Whether that’s expertise on a particular project or ongoing remote support, we’re here to help.
Our Southend IT support solution doesn’t just provide ongoing support to fix day-to-day technical issues, we also help Southend-based businesses get the most from their existing IT infrastructure. There’s no reason to buy a new product every time your business grows. We’ll help you save money and streamline processes.
Service Delivery KPIs November 2025
Why choose Method as your IT Support provider?
There are many reasons to choose Method and our IT support solutions. Here are some of our clients’ favourites.
- Exceptional customer service
- Tailored and scalable IT support
- We are certified and accredited
- Our proactive approach
- We’re professional service specialists
- We make switching suppliers easy
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24/7 IT support, 365 days a year
Switch IT Support providers with ease
If you’re currently working with another IT provider, we promise a seamless transition with no downtime. Onboarding with Method is as easy as 1, 2, 3…
Get prepared for your onboarding by downloading our free checklist
- Sign the contract
- Notify your incumbent provider
- Let us handle everything else
Download our eBook
10 questions to ask a potential IT support provider
Our eBook covers 10 questions to ask a potential IT Support provider — as well as an answer from us at Method — to help you choose the IT Support company that’s right for you.
IT Support FAQs
Find the answers to the most frequently asked questions about our IT support in Essex. If you can't find the answer you were looking for, please do not hesitate to contact us.
We offer both onsite and remote IT support, a proactive monitoring service and vendor management. In essence, we act as a single point of contact for everything IT-related.
With a co-managed IT service, we work with your existing IT department, providing the support or guidance they need.
Yes, out-of-hours IT support is included as standard.
Our average response time is 5.4 seconds
Yes remote IT support is included as standard in every package
Yes, we proactively monitor your business's IT infrastructure to identify issues before they become serious problems
On average, we fix 73% of IT issues on the same day
Yes, we handle the entire transition process. All you need to do is notify your existing provider and we’ll do the rest.
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