IT Support in Basildon

Cloud and Communication to Security and Support, Method provides businesses with world-class IT solutions in Basildon.

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IT Support - in Basildon
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Looking for the best IT Support in Basildon? You’ve found it.

Basildon is home to over 7,000 companies, making it a driving force in Essex’s business landscape. As part of this effort, your company deserves an IT support service that backs its growth, keeps your data secure and evolves alongside this ever-changing environment. At Method, we believe a “London level” of IT support shouldn’t be restricted to the capital. Our IT specialists in Basildon provide a complete support package, one that covers business communication systems, security, cloud solutions for business and more.

With a population of over 180,000 and convenient links to London, Basildon plays hosts to big names in the automotive, aerospace, digital and financial sectors. In addition, a healthy crop of small business help to make up an economy worth £3.7bn annually. If you are one of those firms, Method is here to offer local support through effective IT solutions.

Method is here to offer world-class IT solutions to local businesses in Basildon. We start with the basics. Frustrations arise when systems fail to deliver smooth running on a daily basis. Colleagues waiting to log back in after a crash. Loss of work and data. We can fix those bugs, address uncertainties about security and introduce new measures that boost efficiency for your business while safeguarding your systems from malicious activity and other catastrophic scenarios.

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One Call For All Your Basildon IT Needs

Remove the stress of handling IT for your business by working with Method. We offer Basildon clients comprehensive, holistic and cost-effective IT services so everything is taken care of by one company.

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IT Support

Why Choose Method for Your Basildon IT Support?

We know that Basildon-based businesses require robust and proactive IT assistance that keeps them secure and helps them grow. We provide a complete range of IT support solutions and managed services that do just that.

We can help you:


Have you got questions? Read our FAQs for more information on our Basildon IT services.

Our Basildon IT Support Services Include:

Remote IT Support

Every Basildon client has access to our unlimited IT support service as soon as they sign the contract. Our round-the-clock support is here to help your business, no matter the time of day or night. Give us a call, send us an email or raise a ticket and our IT engineers will resolve your issue fast.

On-Site IT Support

Where on-site IT support is needed, our IT engineers are happy to oblige. Our local team will work directly in your office and alongside your in-house team to offer support or get your IT projects moving in the right direction.

Proactive Monitoring

Your Basildon business doesn’t have to raise a ticket to make use of our support. As part of our contract, our Basildon IT service will proactively monitor your IT systems to identify and eliminate threats before they become a major issue.

IT Consultancy

Our Basildon IT support is tailored to your business. It doesn’t matter if you’re a nationwide company or a local business, we’ll develop the IT strategy that your business needs and consult on the software that can get you there.

Complementary IT Support

We work side by side with your in-house IT to provide the support your business needs to grow. This could be in the form of ongoing remote IT support or specialist help on major IT projects like cloud migrations and VoIP installations.

IT Infrastructure Support

We deliver a comprehensive service to our Basildon clients. As well as helping you with your day-to-day IT support needs, we’ll also improve your IT infrastructure and network, and help you get the most from every piece of software you use.

Basildon IT Support FAQs

My Basildon business needs fast response times. How do you deliver these?

When your Basildon business signs up for our IT support packages, you get instant access to one of the most responsive and fastest IT services in Basildon. Our IT engineers on hand to deal with your request around the clock.

Do you find issues before they become an issue?

Yes, our IT service proactively monitors your Basildon business to identify any issue with your IT infrastructure before it becomes a problem.

Who will I be talking to when I request IT support in Basildon?

When your Basildon business requests IT support, they will always speak to our in-house team of IT support engineers. We don’t use third-party contact centres or outsourced support of any kind.

How can I contact your Basildon team?

You can speak to our Basildon IT support engineers in three ways: through the online helpdesk, by phone or via email. If your Basildon business has IT issues and needs assistance fast, our support team is on-hand to help.

Service Delivery KPIs August 2021

96.92
%

Client
Satisfaction

1210

Reactive Tickets Closed

6.2
seconds

Average Answer Time

72.16
%

Same Day
Fixes

Get a Quote For IT Support

As an experienced Basildon IT support company, we are able to provide an accurate quote with answers to just a few questions. Get your quote today.

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