IT Support for the Legal Sector
Specialist IT Legal support for law firms and barristers trusted by the industry throughout Essex.
Method is a leading IT solutions provider for the legal sector with a track record of delivering an exceptional and innovative service to some of the area’s top firms. We understand and appreciate the sensitivity and urgency required to manage your firm’s legal IT infrastructure, and go above and beyond to meet the industry’s comprehensive regulatory and compliance requirements.
The nature of your business (time and fees) demands that staff can interact with systems effectively and efficiently. To that end, we have experience integrating, managing and optimising all of the leading practice management systems (PMS), including:
We also understand that, for all its traditions, the Law exists within a fast-moving marketplace and that embracing new technologies is key to success – provided the technology in question is professionally implemented and supported.
As a leading IT company, Method has a wealth of experience in supporting forward-thinking solicitors’ firms, barristers’ chambers and legal organisations of all sizes looking to adopt any and all agile working practices.
By working with Method and our legal IT support services, you’ll know you’re doing everything you can to optimise the efficiency of your legal business and safeguard your compliance and regulatory interests.
Why Choose Method as Your Legal IT Support Provider?
There are many reasons to choose Method as your legal IT support provider. We offer a scalable service that’s tailored to your firm, your technology and your specific needs. We’re also certified and accredited, and take a proactive approach when it comes to managing security and compliance.
We provide a comprehensive range of IT support services that can help you:
Remote IT Support for the Legal Sector
We offer unlimited remote IT support for solicitors. You can raise a ticket with our IT helpdesk support team at any time of the day or night, and one of our qualified IT technicians will offer immediate assistance by phone, email or online chat. We get the vast majority of issues resolved immediately so there’s no disruption to your legal services.
On-Site IT Support for the Legal Sector
When an issue can’t be solved remotely or you want a presence in your legal offices, we offer on-site IT support for lawyers. We can act as an extension of your business handling all of your IT needs or work alongside your in-house team. Either way, our qualified IT engineers will provide the support you need.
We don’t wait for your law firm to raise an issue, we proactively monitor your IT systems and infrastructure around the clock to identify any underlying issues. This way, we are able to fix them before they become a serious problem.
Legal IT Consultancy
We offer a specialised legal IT consultancy service that is tailored to the unique needs of your industry. We’ll get to know your law firm and create a bespoke strategy that keeps you regulatory compliant while helping your business grow.
Complementary Legal IT Support
If you have an in-house team, we can work alongside them to supercharge your IT efforts. We have extensive experience working alongside in-house teams of all sizes and are happy to offer ongoing IT support or roadmap specific IT projects as required.
Legal Application and Infrastructure Support
We’ll help you create and execute a tailored application and infrastructure strategy that sets up your firm for long-term success. So whether you want to integrate a new PMS or customize an existing solution, migrate applications to the cloud or implement agile working strategies, we’ve got your firm covered.
Service Delivery KPIs
Download our eBook
10 questions a Legal firm should ask a potential IT Support provider
Our eBook covers 10 questions a Legal firm should ask a potential IT Support provider — as well as an answer from us at Method — to help you choose the IT Support company that’s right for you.
When your law firm signs up for our legal IT services, we go to great lengths to deliver the lightning-fast response times your business requires. Our team of in-house IT technicians are on hand to offer 24-hour, round-the-clock support to deal with your query, no matter how big or small it is.
Yes, as a leading IT services provider, we actively monitor your systems to resolve underlying IT issues before they become more serious problems. It doesn’t matter how big or small your law firm is, we’ll monitor your IT systems to make sure they continue running as they should.
When you request legal IT support, you’ll only speak to our in-house team of IT technicians. We don’t use any outsourced support or third-party call centres, so you always receive expert advice from people you know and trust. Whether you lack in-house IT expertise or your existing teams need additional support, we can tailor our service to suit your needs.
We provide three main support channels to make sure we are always on-hand when you need legal IT support. Pick up the phone, send us an email or raise a ticket through our live help desk. We’ll get your issue resolved as quickly as possible.