Business Communication Solutions in Essex & London

IT communication services we offer

A strong communication system is the backbone of any good business, and the technology has come a long way since the days of landline telephones and fax machines. With the need for convenience and quick responses ever-increasing, today, companies use a multitude of ways to talk to clients, customers and suppliers including phone, email, video conferencing and instant messenger. With the line between technologies becoming blurred, many businesses are still burdening themselves with multiple suppliers and inflated standalone costs. We make it our mission to utilise the merging of technologies to provide business improvements, better efficiencies and an overall more streamlined end user experience for our clients.

Discover how our full suite of business communication solutions can benefit your business. View our comprehensive communication services below or contact us.

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What we offer

Voice

Whether you need traditional phone lines or an Internet-based Voice over IP (VOIP) product, we will assess the needs of your business to implement a solution best suited to your requirements. We source from reputable suppliers to find the best value for money, and ensure your communication is reliable and effective.

Phone Systems

An effective phone system is imperative for business communications, including functions such as Direct Dialling, Conferencing, Menu Call Routing and Dialling. We can provide fully scalable hosted phone system solutions that eliminate the need for on-premises maintenance. Particularly beneficial for companies with a largely mobile workforce, this option utilises the Internet to make calls, meaning that costs are significantly reduced. Alternatively, we can implement on-premises systems which are suited to single-site companies.

Mobile

Mobiles have become an integral part of our day-to-day working lives, and with the need for individual landline and mobile telecoms becoming increasingly blurred, our platform is well-positioned to accommodate both. Much like you would work with a provider to bespoke a call plan for your home phone or personal mobile, through the management of our own sims, we will identify the needs of your workforce, utilising existing information such as current call volume, geographic locations and costs, to create a cost-effective package that’s bespoke to your business.

Data

The importance of high-speed data lines in the workplace is more prevalent today than ever. For multi-site connections, file sharing and swift Internet speeds, we can deliver the lines you require. From basic broadband through to the most complex high speed fibre Internet circuits, we can configure our service to your advantage in order to provide the best possible return for your investment. Our UK-based help desks provide you with a single point of contact from the moment you order through to deployment and ongoing support.

Network Design

Having the right network in place is key to the overall efficiency of your IT service delivery. We will listen to your current, and future, requirements and then advise and recommend a solution to meet your needs. Whether you want to build on an existing network design or establish a new one, we specialise in providing fast and stable platforms that act as a springboard for your business.

Unified Communications

Video conferencing, audio conferencing, desktop/screen-sharing and instant messaging applications come in many different shapes and sizes. Every provider claims to be the best and while all deliver the functionality you require, few will be secure and cost-effective enough in the long run.

That’s why we work with a huge number of unified communication providers so that we can identify the most appropriate and secure application for your business’ specific requirements and deliver the most cost-effective solution possible. We also offer additional communication services for businesses, including full webinar hosting, if your needs exceed most providers’ capabilities.

FAQs

What makes your fixed line, mobile and data services different?

Our established grounding in the communications industry means we have been able to develop strong relationships with telephone, mobile and data suppliers and can provide businesses with more cost-effective communication packages that may not be available direct. No longer delivered by multiple suppliers, these options can now be offered under one management as the reliance on advanced technologies increase and the need for numerous mediums diminishes.

One Call For All Your IT Needs

Take the burden off your business by working with Method. We provide tailored IT solutions and round-the-clock support, so all your needs are taken care of in one simple package.

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With many years’ experience helping businesses in Essex harness the full potential of their IT services, we have the expert insight to develop an accurate quote in no time at all. Just answer our 6 simple questions and we will do the rest.

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At the core of your business lies communication At the core of your business lies communication

Service Delivery KPIs July 2021

97.06
%

Client
Satisfaction

1390

Reactive Tickets Closed

5.7
seconds

Average Answer Time

83.30
%

Same Day
Fixes

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