IT Support Services in Colchester

Cloud and Communication to Security and Support, Method provides businesses with world-class IT solutions in Colchester.

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Our committed approach to IT support has helped numerous companies in Colchester get the most out of their digital assets

 At Method, we recognise the growing reputation of the town as a creative and digital hub for Essex, especially following the opening of the Colchester Creative Business Centre. Our specialists understand the value of effective IT support for the 7,000 businesses based in Colchester. From resilient security measures to a comprehensive infrastructure, we provide a bespoke IT strategy that covers all your needs.

Colchester is the oldest recorded town in the UK, and also the first ever to be designated a city. But despite its venerable history, Colchester is a forward-looking city that’s undergoing a radical renaissance, with a £3bn redevelopment underway. With accommodation, job opportunities and amenities popping up throughout the district, Colchester is a fantastic environment for businesses to thrive with the right IT support. 

If you’re receiving the level of IT support your company deserves, you won’t even have to think about your systems letting you down. If that’s not your current experience, Method IT is here to help. We offer strategic IT solutions in Colchester that will ensure ongoing continuity for your business, dispel any security worries around keeping your data safe and secure and keep your communications flowing smoothly.

Why Choose Method for Your Colchester IT Support?

Colchester businesses need a robust and proactive IT strategy to protect their data, boost their reputation and help their business grow. We provide a range of IT support solutions that help your business stay ahead of the curve.

Making the most of cloud technology solutions

Making the most of cloud technology solutions

Upgrading your business communication solutions

Upgrading your business communication solutions

Installing and maintaining your IT infrastructure

Installing and maintaining your IT infrastructure

Protecting your business from cybersecurity threats

Protecting your business from cybersecurity threats

Providing ongoing remote and on-site IT support services

Providing ongoing remote and on-site IT support services

Strategic advice and business IT consultancy

Strategic advice and business IT consultancy
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Remote IT Support

All of our Colchester clients get access to unlimited IT support in Colchester. We provide round-the-clock support, so it doesn’t matter what time of the day or night you contact us, someone will resolve your issue fast.

on-site

On-Site IT Support

Some businesses prefer in-person support and we’re happy to oblige. Our on-site IT support team can work directly with your in-house team if you have one or we’ll act as an extension of your business. In either case, we’ll be there in person to get problems resolved.

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Proactive Monitoring

We don’t wait for you to raise a ticket before providing support. Our Colchester IT support service includes proactive monitoring, which means we’re always scanning your IT systems to look for ways to minimise risk and fix issues.

consultancy

IT Consultancy

We tailor our Colchester IT support to your business. Whether you are a large enterprise or a start-up, we’ll work with you to create a bespoke IT strategy that helps your business meet your goals while protecting your reputation and your data.

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Complementary IT Support

If you already have an in-house IT team at your Colchester business, we’ll work alongside them where appropriate. This could be in the form of specialist project support such as a cloud migration or through ongoing remote IT support.

infrastructure

IT Infrastructure Support

We provide a holistic IT support service to Colchester businesses. That means we don’t just help you with day-to-day issues, but we’ll also help optimise your IT infrastructure and get the most from every existing application you own.

Service Delivery KPIs October 2022

100%

Client
Satisfaction

1112

Reactive Tickets
Closed

5.5

Seconds Average
Answer Time

71.99%

Same Day
Fixes

Apply for Cyber Essentials Certification

Method is proud to be an accredited Certification Body that can provide your business with both Cyber Essentials and Cyber Essentials Plus certifications. Start protecting your infrastructure, network and data — and gain an essential accreditation to tender for Government projects.

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“Since their initial assessment Method have understood that the security of our IT systems is paramount. From voice and data through to software deployment, they have provided us with all the necessary advice and guidance. ”
Dino Forte
Dino Forte

Ventrica Digital

Switch IT Support providers with ease

If you’re currently working with another IT provider, we promise a seamless transition with no downtime. Onboarding with Method is as easy as 1, 2, 3…

Get prepared for your onboarding by downloading our free checklist

1

Sign the contract

Sign the contract
2

Notify your incumbent provider

Notify your incumbent provider
3

Let us handle everything else

Let us handle everything else

Download our eBook

10 questions to ask a potential IT support provider

Our eBook covers 10 questions to ask a potential IT support provider — as well as an answer from us at Method — to help you choose the IT support company that’s right for you. 

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10 Questions - General

Colchester IT Support FAQs

Find the answers to the most frequently asked questions about our IT Support Solutions in Colchester . If you can't find the answer you were looking for, please do not hesitate to contact us.

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My Colchester business needs fast response times. How do you deliver these?

When your Colchester business signs up to one of our on-site and remote support packages, you’ll have access to one the quickest and most responsive IT support services in Colchester. Our expert IT technicians are on-hand around the clock to deal with your request.

Do you find issues before they become an issue?

Yes, we will actively monitor your Colchester business’ IT systems to identify and resolve any issues before they damage your business.

Who will I be talking to when I request IT support in Colchester?

Colchester businesses will always speak to our Essex-based IT support company. We don’t use third-party contact centres or outsource support in any way. When you ring up to get an issue fixed, you speak to a Method employee.

How can I contact your Colchester team?

You can speak to our Colchester IT support engineers in three ways: through the online helpdesk, by phone or via email. If your Colchester business needs IT support fast, our team is on-hand to help.

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