IT Support Services in Basildon

Cloud and Communication to Security and Support, Method provides businesses with world-class IT solutions in Basildon.

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Looking for the best IT Support in Basildon? You’ve found it

Basildon is home to over 7,000 companies, making it a driving force in Essex’s business landscape. As part of this effort, your company deserves an IT support service that backs its growth, keeps your data secure and evolves alongside this ever-changing environment. At Method, we believe a “London level” of IT support shouldn’t be restricted to the capital. Our IT specialists in Basildon provide a complete support package, one that covers business communication systems, security, cloud solutions for business and more.

With a population of over 180,000 and convenient links to London, Basildon plays hosts to big names in the automotive, aerospace, digital and financial sectors. In addition, a healthy crop of small business help to make up an economy worth £3.7bn annually. If you are one of those firms, Method is here to offer local support through effective IT solutions.

Method is here to offer world-class IT solutions to local businesses in Basildon. We start with the basics. Frustrations arise when systems fail to deliver smooth running on a daily basis. Colleagues waiting to log back in after a crash. Loss of work and data. We can fix those bugs, address uncertainties about security and introduce new measures that boost efficiency for your business while safeguarding your systems from malicious activity and other catastrophic scenarios.

Why Choose Method for Your Basildon IT Support?

We know that Basildon-based businesses require robust and proactive IT assistance that keeps them secure and helps them grow. We provide a complete range of IT support solutions and managed services that do just that.

Making the most of cloud technology solutions

Making the most of cloud technology solutions

Upgrading your business communication solutions

Upgrading your business communication solutions

Installing and maintaining your IT infrastructure

Installing and maintaining your IT infrastructure

Protecting your business from cybersecurity threats

Protecting your business from cybersecurity threats

Providing ongoing remote and on-site IT support services

Providing ongoing remote and on-site IT support services

Strategic advice and business IT consultancy

Strategic advice and business IT consultancy
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Remote IT Support

Every Basildon client has access to our unlimited IT support service as soon as they sign the contract. Our round-the-clock support is here to help your business, no matter the time of day or night. Give us a call, send us an email or raise a ticket and our IT engineers will resolve your issue fast.

on-site

On-Site IT Support

Where on-site IT support is needed, our IT engineers are happy to oblige. Our local team will work directly in your office and alongside your in-house team to offer support or get your IT projects moving in the right direction.

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Proactive Monitoring

Your Basildon business doesn’t have to raise a ticket to make use of our support. As part of our contract, our Basildon IT service will proactively monitor your IT systems to identify and eliminate threats before they become a major issue.

consultancy

IT Consultancy

Our Basildon IT support is tailored to your business. It doesn’t matter if you’re a nationwide company or a local business, we’ll develop the IT strategy that your business needs and consult on the software that can get you there. 

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Complementary IT Support

We work side by side with your in-house IT to provide the support your business needs to grow. This could be in the form of ongoing remote IT support or specialist help on major IT projects like cloud migrations and VoIP installations.

infrastructure

IT Infrastructure Support

We deliver a comprehensive service to our Basildon clients. As well as helping you with your day-to-day IT support needs, we’ll also improve your IT infrastructure and network, and help you get the most from every piece of software you use.

Service Delivery KPIs October 2022

100%

Client
Satisfaction

1112

Reactive Tickets
Closed

5.5

Seconds Average
Answer Time

71.99%

Same Day
Fixes

Apply for Cyber Essentials Certification

Method is proud to be an accredited Certification Body that can provide your business with both Cyber Essentials and Cyber Essentials Plus certifications. Start protecting your infrastructure, network and data — and gain an essential accreditation to tender for Government projects.

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“Since their initial assessment Method have understood that the security of our IT systems is paramount. From voice and data through to software deployment, they have provided us with all the necessary advice and guidance. ”
Dino Forte
Dino Forte

Ventrica Digital

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10 questions to ask a potential IT support provider

Our eBook covers 10 questions to ask a potential IT support provider — as well as an answer from us at Method — to help you choose the IT support company that’s right for you. 

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10 Questions - General

Switch IT Support providers with ease

If you’re currently working with another IT provider, we promise a seamless transition with no downtime. Onboarding with Method is as easy as 1, 2, 3…

Get prepared for your onboarding by downloading our free checklist

1

Sign the contract

Sign the contract
2

Notify your incumbent provider

Notify your incumbent provider
3

Let us handle everything else

Let us handle everything else

IT Support in Basildon FAQs

Find the answers to the most frequently asked questions about our IT Support Solutions in Basildon. If you can't find the answer you were looking for, please do not hesitate to contact us.

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My Basildon business needs fast response times. How do you deliver these?

When your Basildon business signs up for our IT support packages, you get instant access to one of the most responsive and fastest IT services in Basildon. Our IT engineers on hand to deal with your request around the clock.

Do you find issues before they become an issue?

Yes, our IT service proactively monitors your Basildon business to identify any issue with your IT infrastructure before it becomes a problem.

Who will I be talking to when I request IT support in Basildon?

When your Basildon business requests IT support, they will always speak to our in-house team of IT support engineers. We don’t use third-party contact centres or outsourced support of any kind.

How can I contact your Basildon team?

You can speak to our Basildon IT support engineers in three ways: through the online helpdesk, by phone or via email. If your Basildon business has IT issues and needs assistance fast, our support team is on-hand to help.

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