Who is Method IT and why should your business choose them to be your managed IT provider?

4 min read
Feb 9, 2022 11:16:00 AM

Choosing your perfect managed IT service partner to support your business effectively and honestly, can seem like a daunting task. In every town or city there are many IT support and managed service providers, just a simple google search for ‘IT Support providers near me’ and you’ll be faced with a rather large list, so how do you choose which IT partner would be best for your business? 

For business owners and directors, it’s critical to have the right team around you and you need to have people you trust to get the job done. Without reliable experts and professionals delivering your tech needs, you could be putting your business security, accuracy, and technology at risk of being inefficient and unprotected. Your team’s ability is especially key when it comes to those looking after your IT solutions and systems. Finding the right IT Support Partner when there are so many to choose from can be a bit of a minefield! 

With that in mind, we thought we’d explain more about Method IT, and all the reasons why you should consider us for your Managed IT Support Partner. 

Firstly, let’s introduce ourselves: established in 1997 Method IT is a Strategic Managed IT Provider, we’re professional, honest and pride ourselves on delivering an unrivalled level of managed IT support to our clients.  

Our technical team members are cherry-picked for their technical skills, personality, professionalism and their efficiency. Our IT and Cybersecurity services and solutions are provided by the best-in-service suppliers and partners.  

Our business IT Support services include: 

and more.  

Method IT are one of the few official Cyber Essentials Accreditation bodies in the area. 

Our team delivers IT services to support the IT requirements of business in and around the South-East of England, including Southend, Chelmsford, Colchester, Ipswich, and surrounding areas. 

 

The Method IT Approach to IT Support Services 

Our approach to IT Support is consultative, there’s no hard-sell or partially irrelevant packages that you must sign up for, we design your IT solution stack around your exacting needs. We do this because for many businesses, off-the-shelf systems simply won’t be of any benefit and your IT solutions should be as unique as your business. This means that we deliver the right IT solutions every time. We deliver 24/7 IT support to many of our clients to provide round the clock access to our many knowledgeable IT experts and to make this super effective, we supply this service via our dedicated client area, which is easily accessible from our website.   

We’re aligned with many of the key solutions providers including: 

  • Microsoft - we’re one of the Microsoft Gold Partners 

  • Datto, for highly effective backup and disaster recovery solutions 

  • Symantec, for cyber protection of servers and desktops 

  • DellEMC, for your hardware needs 

  • Plus many more.  

Our technical experts are trained to incorporate their products and solutions effectively into your IT strategy, delivering your optimum suite of services and solutions. 

By working closely with our clients and our partners, we define a bespoke IT strategy tailored to each clients’ industry, location, and development plans, utilising our comprehensive business communications and IT support packages designed to progress alongside our clients’ company growth and their changing needs.  

Whether your business is embarking on its first IT strategy, is looking to implement additional services such as - remote working, cloud solutions, cyber security training, or if your entire IT stack requires an overhaul, we can help. The Method IT extensive IT support service helps many varied businesses, in numerous sectors across the Southeast of England, to achieve their vision and help define and deliver their business ambitions.  

We’re so proud of the service our team provides that our previous month’s Service Delivery KPI’s are featured on our home page, and updated every month.  Our monthly average CSats (Client Satisfaction Scores) are 98.50% and above, and our average time to answer a client ticket is just over 5 seconds.  

We train our technical teams well, and choose personable, efficient, and effective staff members, with proven communication and IT skills, superb work ethics, and great personalities. Our competent technicians are invested, knowledgeable and committed to delivering a high standard of support services to all our clients.  

It’s the Method IT promise to work as an extension to your business, to ensure our teams understand how you work and that they know all your business needs, procedures, tech, and strategy. In order to meet and exceed your IT expectations, we take great care to proactively manage our clients’ needs and anticipate any future requirements. 

We’ve been delivering ‘London Level’ IT support in the Southeast of England for over 25 years, if you’d like to know how we could strengthen your IT and cyber security, please get in touch.  

Learn more about how the Method IT technical team can deliver your perfect IT support solution to your business, we’re more than happy to discuss your IT service plans, and requirements. 

Get in touch with us now to improve your overall IT and Cyber Security measures:

https://method-it.co.uk/contact 

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