Upgrading and migrating Backhouse Solicitors' IT systems to a new premises during the first national lockdown

Solution

When Backhouse informed us of their plans, we recommended they upgrade their legacy communication system to a VoIP system.

Not only would a new VoIP system meet the needs of their current predicament, but it would also give them the opportunity to explore a new way of working. A VoIP system would increase the productivity and flexibility of their employees and allow the client to implement new features and improve workflow. It would also come with a significant cost-saving benefit, too.

The client was thrilled with our recommendations and gave us the go-ahead during the middle of the first lockdown. Despite this less-than-ideal situation, we installed new data and communication services at the new premises and configured, rolled out and migrated the new phone system. All of this was achieved at a time when staff were working at the client’s new office, their old office and remotely.